BelCamp, Maryland – February 18, 2008 – IncrediTek, Inc. announced the successful completion of its ISO 9001:2000 and TL 9000 certification. ISO 9001 is a world-recognized quality management system standard and TL 9000 is the Telecommunications Industry's unique extension to ISO 9001. Certification to these ISO and TL standards strengthens IncrediTek's commitment to uphold the highest quality service and support.
IncrediTek received its ISO 9001:2000, TL 9000 certification from TUV SUD America, Inc. in January 2008 and will maintain its certification to current versions of the standard. The move to certification came as IncrediTek gained momentum as a premier value added reseller and service and support company to some of the nation’s largest Telecommunications Service Providers.
"We've always provided the highest quality service and support to the nation’s leading Service Provider’s mission critical networks," stated Adam Pattisall, President and CEO, "and in an industry where quality is so important, we wanted another way to back up that claim. When you look across the telecommunications industry, there's really not a more widely-respected quality standard than ISO 9001:2000 and TL 9000."
ISO 9001, the international quality standard accepted by the majority of the world, speaks to all quality-related activities in an organization and helps ensure customers' needs are met. ISO has been around for more than twenty years. In 2000, the standard was extensively modified to include product and service organizations.
TL 9000 includes four supplemental areas in addition to the ISO standard: reliability and associated costs, software development and management, requirements for specialized service functions such as installation and engineering, and requirements to address communications between telecom service providers and suppliers.
About IncrediTek: Headquartered in BelCamp, Maryland, IncrediTek, Inc. is a privately held, Service Disabled Veteran Owned Small Business (SDVOB) that is a value added reseller (VAR) and support services company to the nation’s leading Telecommunications Service Providers. Among its many service and support offerings, IncrediTek provides program management, asset management, engineering, installation, provisioning, commissioning, and maintenance support services. IncrediTek maintains a professional, highly trained, and disciplined force of engineers and installers that are deployed nationwide. For more information about IncrediTek, go to www.increditek.com.